Our Approach


DMCI has a distinctive style of working. Flexible and highly collaborative in approach, DMCI’s aim is always to help the client get to the right results and achieve the buy-in and momentum for sustained success.


Flexibility


Different clients have different needs and look for different types of input, depending on their own capabilities. Using the experience and versatility of its consultants, DMCI will always tailor to the particular circumstances - both in the roles it takes and in the approach. The only thing to focus on is what is right and will work best for the client circumstances.

Collaboration


Whatever the approach, the style is highly collaborative. Whether involved in strategy or delivery, DMCI will always work directly with client staff to address the issues, typically deploying just one or two consultants to complement existing know-how and skills. Sometimes other third parties may be involved as well. The key is that the client remains closely engaged throughout and fully in control, and is able to maximise the opportunities for skills transfer.

Right results


Decisions are rarely straightforward, yet their implications can be far-reaching. In supporting decision-making DMCI sets great store on rigour of thinking – in understanding strategic rationale, in assessing the options, and in ensuring the chosen way forward has been thoroughly thought through in terms of practical impact and resource implications. Where choices are difficult, DMCI is not afraid to table unpopular or controversial views and conclusions to make sure their clients get the right result.

Sustained success


Too often the result of a consultancy exercise is a set of recommendations that merely gathers dust. DMCI's focus is always to make change happen, and stick. Hence the emphasis on ensuring that practical implications are understood and that the teams are in place with the conviction and capability to carry the work forward. And just as important, in reaching the conclusions, is to give the opportunity for management to explore and make the choices for themselves. DMCI consultants pay great attention to building trust and support through the whole community to be affected by change, to minimise resistance and ensure that the desired outcomes really can be delivered and sustained.

Benefits

Clients turn to DMCI when they want to be sure of success.


The first is that they retain control throughout the whole process and are helped to build wider support for the changes. The second, and for many clients perhaps the greatest value of all, is the learning their people gain working alongside DMCI consultants - through the development of skills and transfer of knowledge. DMCI will often have an explicit aim to develop the client’s internal capabilities as part of the work.

Individuals who have worked with DMCI often say the experience has offered them some of the best personal development opportunities of their careers to date. Most important of all, though, is that the management team succeed – in defining the right direction and delivering change that will endure.